Shipping policy

At Boutique Bold, we are committed to delivering your orders promptly, securely, and transparently. We want your shopping experience to be seamless from checkout to delivery. Please read our detailed shipping policy below to understand how your orders are processed and shipped.

1. Shipping Rates & Destinations

Free Standard Shipping: We offer 100% free standard shipping on all domestic orders across the United States. There are no minimum order thresholds, subscription requirements, or hidden handling fees at checkout.
Shipping Destinations: We currently ship exclusively to physical residential and commercial addresses within the United States.

2. Order Processing & Timelines

To give you complete transparency regarding when your package will arrive, our delivery timeframe is divided into handling time and transit time:

Daily Order Cut-off Time: 5:00 PM (EST). Orders placed before 5:00 PM will enter processing on the same business day. Orders placed after 5:00 PM will begin processing on the following business day.
Handling / Processing Time: 2 – 3 business days. During this period, we verify your order details, conduct quality control checks, pack your items, and hand them over to our shipping carriers.
Transit / Shipping Time: 6 – 7 business days. Once your order leaves our facility, this is the time it takes for the carrier to transport and deliver the package to your final shipping address.
Total Estimated Delivery Time: 8 – 10 business days from the moment your order is successfully placed.

3. Order Tracking & Confirmation

Shipping Confirmation: Once your order has been packaged and dispatched, you will automatically receive a shipping confirmation email.
Live Tracking Number: This email will contain a unique carrier tracking number and a direct link allowing you to monitor your package’s journey in real time. Please allow up to 24–48 hours for the carrier to update the initial tracking status.

4. Address Changes & Order Cancellations

Address Corrections: If you notice an error in your shipping address, please contact us immediately. Address changes can only be made before the order enters the fulfillment stage.
Cancellations: Orders can be canceled or modified prior to our daily cut-off time or before shipment processing begins. Once a shipment has been handed over to the courier, it cannot be canceled; however, you may initiate a return upon receiving the item following our Return Policy.

5. Damaged, Lost, or Missing Packages

Damaged Items: If your package arrives damaged, please document the damage with photographs and contact our customer support team within 48 hours of delivery so we can issue a replacement or solution.
Lost or Delayed Shipments: While we work closely with trusted shipping partners to ensure on-time delivery, occasional delays due to severe weather or carrier disruptions may occur. If your shipment exceeds our total 10-business-day delivery window without a tracking update, please reach out to us right away.